Any of our expert technical support teams can be contacted through the means listed on this page. To help us assist you quickly, when you contact WIRED-MEDIA Support please have a description of the problem along with the following information:
- Your Domain Name.
- Your E-mail Address.
- Your Phone Number.
- Online: Click here†for our Online Support.
- E-mail: †(Please include your domain name in the subject line).
- Datacenter Visitation Request: Click here.
- 24 x 7 Service desk: (+65) 6292-0080.†
At your convenience, you can use our Support Manual to find support information too.
If you have a problem that has not been resolved to your satisfaction, we encourage you to escalate this matter to a supervisor.
These managers have both the means and the authority to resolve your issues. Please feel free to send them an e-mail message at the addresses listed below:
Please include your domain name in the subject line of your email.
Administration & Accounts
Sales & Marketing Division
- Agnes Tay
- Keith Kong
- Victor Wong
- Vincent Leaw
- Teo Kok Hui - System Engineer
- Kenneth Yeo - Director